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W. Edwards Deming, the American engineer and statistician that is credited with turning the Japanese industry from its post-WW2 ashes to...

A client of mine, CEO of an IT services company recently had a dilemma - because of the new reality of hybrid home/office work they had...

20 years ago I got sacked. It started as a simple disagreement with my boss but instead of calling him and sorting it out we had both got...