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Many SMEs run for the hills when they hear the word "strategy". It's small wonder considering the fact that it is derived from the Greek...

W. Edwards Deming, the American engineer and statistician that is credited with turning the Japanese industry from its post-WW2 ashes to...

20 years ago I got sacked. It started as a simple disagreement with my boss but instead of calling him and sorting it out we had both got...